Security Alert: Protecting Your Information

At Tompkins VIST Bank, we are committed to helping you keep your financial and personal information safe. As part of that commitment, we’d like to remind you that "phishing" is a common technique used by fraudsters that can put you at risk.  "Phishing" is an attempt to gain your personal information over the phone, through email, or by U.S. Mail.


  • Unless you initiated the contact, Tompkins VIST Bank will NOT request your personal information (such as account or debit card numbers, social security number or mother’s maiden name) through email, U.S. Mail or by phone.
  • NEVER give out your personal information in response to an unsolicited email or phone call.

If you believe you may be a target or victim of a Phishing attempt or other scam related to your Tompkins VIST Bank accounts, please notify us immediately at 1-877-282-0444 or contact your local branch.

We have added this page to alert you of any issues within our Internet Banking service. Please check this page for status updates if you are experiencing slow response times or any other system related issues. If you are experiencing an issue that you do not see on this page please email us to report it.