Contact Us

At Tompkins VIST Bank we are committed to being available when you need us. You can reach us by phone, email or at any branch location. We offer the following customer service options:

By Phone: Customer Care Center | Monday - Friday 8am-6pm
Saturday 9am-12pm

Automated Phone Banking 1-800-382-8128

By Email: General Inquiries |  
By Mail: VIST Bank
PO Box 6219 | Wyomissing, PA 19610  
By Branch/ATM Location: Find a Branch or ATM near you
For Internet Banking Assistance: Regular Business Hours

1-888-300-0110 | Monday - Friday, 8am-6pm, Saturday, 9am-12pm (excluding holidays)
Email |   

After Hours Email Support:

Monday - Friday 5pm-9:30pm, Saturday 12pm-9:30pm and Sunday 9am-9:30pm (excluding holidays)
Email |  

To Report a Lost or Stolen Debit Card or ATM Card: Card Services | Monday - Friday, 8:00am - 6:00pm, Saturday 9:00am - 1:00pm |

After Hours  | 1-800-236-2442 
To Report a Lost or Stolen Tompkins Visa Credit Card: 24 Hour Cardmember Service | 1-800-558-3424  
To Contact Tompkins Insurance: 24 Hour Customer Care Center | 1-610-288-2579
Report a claim