Contact Us

At Tompkins VIST Bank we are committed to being available when you need us. You can reach us by phone, email or at any branch location. We offer the following customer service options:

By Phone: Customer Care Center | Monday - Friday 8am-7:30pm (excluding holidays)
Saturday 9am-12pm
1-888-238-3330 

Automated Phone Banking 1-800-382-8128

By Email: General Inquiries |  VISTinfo@tompkinsfinancial.com  
By Mail: VIST Bank
PO Box 6219 | Wyomissing, PA 19610  
By Branch/ATM Location: Find a Branch or ATM near you
For Internet Banking Assistance: Regular Business Hours

1-888-300-0110 | Monday - Friday 8am-7:30pm, Saturday 9am-1pm (excluding holidays)
Email | ibankVIST@tompkinsfinancial.com   

After Hours Email Support:

Monday - Friday 5pm-7:30pm, Saturday 1pm-7:30pm and Sunday 9am-7:30pm (excluding holidays)
Email |  ibankVIST@tompkinsfinancial.com  

For Debit Card or ATM Card Assistance: Card Services | Monday - Friday 8am-7:30pm, Saturday 9am-1pm |
1-877-282-0444
To Report a Lost or Stolen Debit Card or ATM Card After Hours: 1-800-236-2442
To Report a Lost or Stolen Tompkins Visa Credit Card: 24 Hour Cardmember Service | 1-800-558-3424  
To Contact Tompkins Insurance: 24 Hour Customer Care Center | 1-610-288-2579
Report a claim